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Our Team

Real People. Real Manufacturing Backgrounds.

Most ERP companies hire support reps. We hire people who've worked on production floors, managed inventory, and navigated regulatory audits. When you call us, you get someone who already understands your world.

US & Canada Based

Every member of our customer success team is based in North America. No offshore handoffs, no outsourcing, no ticket queues across time zones. You get a real person, in your hours, every time.

Manufacturing Backgrounds

Our implementation specialists come from food, beverage, cannabis, cosmetics, co-manufacturing and general manufacturing. They've been on your side of the table and know what a mock recall actually feels like.

Dedicated to Your Launch

From day one, you get a named implementation specialist, not a rotating support team. The same person who sets up your account sees you all the way through go-live.

"Best experience I've had with another tech company by far. Customer service, attention to detail, timeliness. You name it — Wherefour gets a 10/10."

Read Customer Stories
Onboarding

From Sign-Up to Go-Live.
Without the Chaos.

Most manufacturers are up and running in weeks, not months.
Here's how we get you there.

Step 01

Sign-Up & Kick-Off

You'll meet your dedicated Implementation Specialist and set your go-live date together.

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Step 02

Wherefour Academy Training

Your team works through structured training modules at your pace, with your specialist available between sessions.

Step 03

Data Collection & Setup

We guide you through gathering your formulas, inventory, vendors, and customers — then configure your account while you continue training.

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Step 04

Review & Reconcile

Review your data for completeness and accuracy alongside your specialist. No surprises on launch day.

Launch Day

You're live. Now let's grow.

Add your starting stock levels and begin running production the way it was meant to be run. Your specialist stays available post-launch.

Let's Talk